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Terms and Conditions

§ 1 Validity towards entrepreneurs and definitions
( 1) The following terms and conditions apply to all transactions between us and a consumer valid at the time of the order . 

(2 ) "consumer" in the sense of these terms and conditions shall mean any natural person who enters into a legal transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed.


§ 2 Conclusion of a contract , Storage of contract
( 1) The following provisions on the conclusion of the contract apply to orders via our internet shop http://www.general-exports.eu and www.gen-design.com.ph

( 2) In case of concluding the contract , the contract with Gen-Design, Erwin Kern, B5L3 South Villa Hights II, Catalunan Grande, Davao City, Zip 8000, about. 

( 3) The presentation of goods in our online shop are not legally binding contract offer on our part , but only a non-binding invitation to the consumer to order goods . By ordering the desired goods, the consumer makes a binding offer for him to conclude a purchase contract. 

( 4) Upon receipt of an order in our online shop the following rules apply : the consumer makes a binding offer of contract by successfully passing through the period provided for in our online shop ordering procedure. 

The order involves the following steps :
1) Select the desired item 

2 ) Confirm by clicking on the "Order" button 

3) examination of the information in your shopping cart 

4) click on the button "Checkout" 

5) application on the internet shop for registration and entry of applicant information ( e- mail address and password). 

6) Repeated testing or correcting the respective input data. 

7 ) Binding dispatch of the order.


The consumer can get before the mandatory sending the order by pressing the information contained in the web browser used by him "back" button to the control of its information back to the website where the customer's details are recorded and correct input errors or by Close the Internet browser to cancel the order process. We acknowledge receipt of your order directly through an automatically generated e -mail ( "Order Confirmation" ) . With this we accept your offer . 

( 5) Storage of contract for purchase via our online shop : We save the contract text and send you the order data and our General Terms and Conditions by e -mail. The terms and conditions at any time , see also under http://www.gen-design/terms and conditions. Your past orders you can in our customer area under My Account - > My Orders view .


§ 3 Prices, Shipping , Payment, due date
(1 ) The prices include the legal VAT and other price components. There are also possible shipping costs.

( 2) The consumer has the option of paying by card, debit card , PayPal , credit card (Visa , MasterCard, American Express). 

( 3) If the consumer has elected to pay in advance, so he agrees to the purchase price to be paid immediately after the conclusion.


§ 4 Delivery
( 1) If we have not clearly stated otherwise in the product description , all of our products available for dispatch. 

(2 ) the consumer has elected to pay in advance, so we do not ship the goods before receiving payment.


§ 5 Retention of title
We reserve title to the goods until full payment of the purchase price. 


§ 6 Right of Return
Return policy Return Policy You can return the goods by returning the goods within 14 days without giving reasons. The time limit begins after receipt of this instruction in text form ( eg letter , fax, e - mail), but not before receipt of the goods by the recipient ( in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our information obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. Only if not shipped by parcel (eg bulky goods) you may declare the return by return request in writing . The revocation period is sufficient to send the goods or the withdrawal request . In any case, the return is at our expense and risk . The return or the return request must be sent to:
General Exports Germany Erwin core Ernst- Heinkel - Ring 5-7 D- 85662 Hohenbrunn email office@general-exports.eu
 
Consequences of return In the case of an effective return to return the mutually received benefits and any benefits shall be released . In case of deterioration of the thing and use (eg benefits ) , some of which can not be edited or only in deteriorated condition or not , you have to pay us compensation . For the deterioration of the thing you must pay compensation only to the extent the deterioration is due to a deal with the matter, beyond testing the properties and functioning . By "testing the properties and functioning" refers to testing and trying out the goods , as it is possible and customary in a retail store. Obligations to reimburse payments must be fulfilled within 30 days . The period begins for you with the dispatch of the goods or the payment for us to receive . 

End of withdrawal !